Benefits of Hiring a Long-term Virtual Assistant with KiwisHire

Organisations work hard to achieve goals through efficient use of time, outputs, resources, and cost.

Outsourcing to virtual assistants provides many benefits to help organisations reach these goals. However, relying on project-based virtual assistants can be limiting, as they tend to be task-oriented rather than focused on long-term strategic objectives.

Hiring a long-term virtual assistant through KiwisHire offers the convenience and efficiencies of outsourcing while also providing benefits such as better results, relationship building, process understanding, empowerment, and improved customer service—all of which contribute to increased revenue and customer retention.

1. Improved Results and Efficiency

Hiring long-term virtual assistants instead of project-based ones increases efficiency in business outputs, resourcing, and cost control.

A long-term VA allows business leaders to focus on strategic development and growth, rather than the micro-management of daily tasks.

In addition, long-term VAs can bring external expertise, conduct research, and offer a diverse skill set that may not already exist in the business. This saves time on training and reduces the need for ongoing recruitment or onboarding.

The reduction in training repetition and transition costs means more budget can be allocated to revenue-generating activities.

2. Stronger Working Relationships

“Building a strong working relationship with your virtual assistant is one of the most important ingredients for long-term success in outsourcing.”
(Source: businessnewsdaily.com)

Hiring a virtual assistant long-term creates opportunities for stronger working relationships. Over time, businesses learn to understand the assistant’s strengths, knowledge, and style, helping them make the most of their capabilities.

3. Better Understanding of Business Processes

One of the downsides of hiring project-based assistants is having to re-explain tasks and processes repeatedly.

Long-term VAs, on the other hand, require one-time onboarding and become deeply familiar with business operations. This familiarity helps them work more productively and even suggest improvements, drawing from their external experience and industry insight.

4. Stronger Business Alignment

Project-based assistants often view the business as temporary, only focusing on the specific task at hand.

In contrast, long-term VAs have the time to understand your company's broader goals and culture. This connection allows them to align their outputs with your vision and contribute meaningfully to your long-term strategy.

5. Greater Empowerment and Initiative

As long-term virtual assistants become more integrated into your team, they begin to build trust and gain confidence.

This opens the door for a more empowered working relationship, where VAs can take initiative, make suggestions, and even step into more consultative roles within their area of expertise.

6. Enhanced Customer Service and Retention

With long-term VAs, both internal team members and external clients have time to build rapport with the assistant.

This continuity results in smoother interactions, better communication, and stronger customer relationships—ultimately improving satisfaction and retention.

KiwisHire specializes in sourcing high-quality, long-term virtual assistants from the Philippines who are committed to supporting your business growth.